top of page

Return & Refund Policy

DVU Studio Holdings, LLC
Doing Business As (DBA) DOPE VIBEZ UNLIMITED

 

Effective Date: June 1, 2026

 

Return & Refund Policy

​

At DOPE VIBEZ UNLIMITED, we take pride in creating products designed to spread unlimited love, peace, and light. Many of our items are made-to-order, custom-produced, or digital in nature. Because of this, we ask that customers carefully review their orders before completing their purchase.

​

All Sales Are Final

​

Unless otherwise required by law, all sales are final.

 

We do not offer refunds, returns, or exchanges for:

  • Buyer’s remorse

  • Change of mind

  • Incorrect size selection

  • Incorrect color selection

  • Accidental purchases

  • Shipping delays caused by carriers

  • Orders placed with incorrect customer information

  • Digital products, including ebooks, audiobooks, downloads, and other digital media

​

Please review product descriptions, sizing information, and order details carefully before completing checkout.

 

Damaged, Defective, or Incorrect Items

​

We want you to love what you receive.

​

If your order arrives:

  • Damaged

  • Defective

  • Misprinted

  • Incorrect due to a fulfillment error

please contact us within 7 days of delivery.

​

To help us review your claim, please include:

  • Your order number

  • A description of the issue

  • Clear photos showing the problem

​

Claims submitted without supporting photos may delay the review process.

​

Once reviewed, DVU Studio Holdings, LLC will determine the appropriate resolution, which may include:

  • A replacement item

  • Store credit

  • Another reasonable remedy at our discretion

​

Lost or Stolen Packages

​

Once an order has been transferred to the shipping carrier, delivery is the responsibility of the carrier.

 

DOPE VIBEZ UNLIMITED is not responsible for:

  • Lost packages marked as delivered

  • Stolen packages

  • Delivery delays caused by shipping carriers

  • Packages delivered to incorrect addresses provided by customers

 

Customers are encouraged to contact the carrier directly regarding delivery-related issues.

 

Print-On-Demand Products

​

Certain products are fulfilled through our trusted production partner and are custom-made specifically for you once an order is placed.

​

Because these products are made to order, we are unable to accept returns or exchanges unless the item arrives damaged, defective, or contains a manufacturing error.

​

Order Changes & Cancellations

​

Because many orders enter production shortly after purchase, we cannot guarantee changes or cancellations once an order has been submitted.

​

If you need assistance with an order, please contact us as soon as possible. We will make every reasonable effort to help, but modifications cannot be guaranteed.

​

Contact Us

​

Questions regarding returns, refunds, or order issues may be directed to:

DVU Studio Holdings, LLC

​

Email: vibewithlove@dopevibezunlimited.com

​

Please allow up to 72 business hours for a response.

​

Our Commitment

​

At DOPE VIBEZ UNLIMITED, every order represents a member of the tribe choosing to support our mission of spreading unlimited love, peace, and light.

​

We appreciate your support and remain committed to providing quality products, excellent customer service, and a positive experience with every purchase.

​

Thank you for vibing with us.

DVU Studio Holdings, LLC

©2026 DOPE VIBEZ UNLIMITED

bottom of page